One case.
Every arrival, every decision.
Explore how applications, documents and phone updates become one accountable eligibility review, through six guided walkthroughs of the proposed Care-Cali workspace.
A closer look at every step of the case.
Follow the narration, or move through the screens at your own pace.
Intake and review
Every arrival reaches the right case; every conclusion shows its evidence.
One consolidated workflow
One consolidated workflow: applications, documents and phone updates come together in the right case, with duplicates identified.
Explore walkthrough
Automated review
Automated review: extract information, compare evidence, flag missing or conflicting details and show the source behind each conclusion.
Explore walkthrough
Applicant follow-up
Applicant follow-up: one clear checklist, upload guidance and reminders that update as documents arrive.
Explore walkthroughDecision and completion
The authorized worker decides; the case stays owned until coverage is confirmed downstream.
Possible fraud flags
Possible fraud flags: highlight suspicious inconsistencies with evidence for human review, while distinguishing ordinary errors.
Explore walkthrough
Caseworker action
Caseworker action: a clear review packet and recommended next step, with the authorized worker making the final decision.
Explore walkthrough
Tracking through completion
Tracking through completion: show case ownership, aging, blockers and confirmation that approved coverage reaches downstream systems.
Explore walkthrough